Outsourcing HR can help you improve efficiency and access specialised expertise. HR is an enabler to help Leaders to lead.
Outsourcing is often thought to mean transferring responsibility to an external source, and this is where problems can occur. It is vital to understand that the outsourced task is completed by an external source but responsibility for the task always remains within the organisation.
Outsourcing is a great option when partners are clear on accountability. In the case of HR, business leaders or managers should ensure the internal team is aware of who is responsible for setting and meeting HR goals and what a HR partner can provide.
Communication is key when outsourcing HR. Your HR partner should be involved in or aware of your people strategy, so they are able to effectively support your business strategy. And if a people strategy doesn’t exist, a HR partner can make this happen!
In addition to clear accountability, business leaders must also be clear on their reasons for outsourcing. Often, business leaders consider outsourcing when:
- the business is growing
- the business is downsizing
- the business is changing focus
- they want more flexibility in HR delivery
Being clear on the reasons for outsourcing and clearly communicating these to your chosen HR partner will ensure they are able to deliver the service you need. This is especially important when outsourcing HR because every business’ HR needs are unique.
Finally, business leaders need to be clear on their business strategy and how their HR needs are changing as the business grows and develops. When your strategy and needs are effectively communicated, a quality HR partner can continuously adapt their services to meet your changing needs.
Outsourcing to an experienced HR partner allows business leaders to focus on core business operations, while being confident that their HR needs are effectively met. A professional, experienced HR partner will ensure day-to-day operations are well managed, while maintaining focus on the future direction of the HR function.